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MBA · Capella FlexPath

MBA-FPX5016: Operations Management for Leaders

A core MBA FlexPath course covering process improvement, demand management, and supply chain strategy — typically applied to a single small-business scenario across three cumulative assessments.

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MBA-FPX5016 builds practical operations management skills by having you improve, forecast, and plan the supply chain for the same business scenario across three assessments — commonly the "Wild Dog Coffee Company," a locally-owned coffee shop looking to expand to a second location. You start by identifying and proposing fixes for an operational inefficiency, then build a demand management plan to support growth, and finish with a supply chain management plan presented to leadership. This guide breaks down what each assessment requires and how academic support for MBA-FPX5016 fits into a course that moves at your own pace but still has real competency standards to meet.

Course Overview

This course treats operations management as a leadership responsibility, not a back-office function — you apply process improvement, demand forecasting, and supply chain design tools to a small business that's trying to grow, with each assessment representing a different operational lever leadership would actually pull. The consistent business scenario across all three assessments means decisions about capacity, demand, and supply chain design need to stay coherent with each other.

Key Assessments

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Common Challenges in This Course

In Assessment 1, a common mistake is proposing a process improvement without the data to support that it's actually the right fix — rubrics typically expect evidence, not just a reasonable-sounding recommendation. In Assessment 2, students sometimes treat forecasting, inventory, and scheduling as separate sections rather than an integrated plan, which weakens the overall demand management strategy. On Assessment 3, the slide format tempts students to cram in too much operational detail; the rubric usually rewards a presentation that's clear and decision-focused for a leadership audience over one that's comprehensive but dense.

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MBA-FPX5016 FAQ

Is the business scenario the same across all three assessments?

Yes — most sections use a consistent small-business scenario across Assessments 1-3, so operational assumptions need to stay coherent between them.

What process improvement methodology should Assessment 1 use?

Most rubrics accept a recognized framework (Lean, Six Sigma, PDCA) as long as it's applied specifically and consistently to the identified inefficiency.

Does Assessment 3 need narrated audio on the slides?

Check your course shell for the exact requirement — some sections expect narrated audio, others accept detailed speaker notes.

How is demand forecasting typically approached in Assessment 2?

Most student work uses straightforward forecasting methods (moving average, trend analysis) appropriate for a small business rather than advanced statistical forecasting.

How does this course fit into the MBA core?

It builds operational strategy skills that complement the finance and marketing core courses, feeding into the cross-functional thinking expected in MBA-FPX5910, the capstone.